I just wanted to say “thank you†for our pleasurable knowledge with American Airways on our modern Las Vegas vacation! Almost everything went smoothly and promptly.
I’m crafting to specific how discontent I am While using the way American dealt with flights on April 29, 2016. My flight 3848 about to Memphis, TN from DCA was cancelled immediately after getting delayed four 6 hrs. I had been traveling into a rehearsal evening meal and a marriage the subsequent day and I missed both equally gatherings. The next day I needed to fly to charlotte after which to Memphis and also to leading it off bag didn’t appear over the flight with me And that i don’t know why.
I wish to relay an exceedingly poor purchaser service experience with American Airways which happened on Friday, July fifteen, 2016 with my flight from Dallas (DFW) to Washington, D.C. (DCA) And eventually to Charleston, WV (CRW), which didn't manifest. My flight from DFW was resulting from depart at 3:00 p.m. Flight #2553. Due to our gate not being out there (An additional aircraft was caught at our gate from a previous flight) and AA unsuccessful to remove it for maintenance and no other gate remaining assigned to our flight. Approximately 45 minutes right after our scheduled boarding time, a new gate was located plus the boarding commenced. Then right after Every person boarded Flight #2553, we had been delayed on the ground as a consequence of ground crews not with the ability to promptly and adequately load the airplane. We finally departed Dallas somewhere around seventy five minutes later than scheduled. The landing in DCA transpired with somewhere around 10 minutes left for me to board my connecting flight to CRW.
I are actually trapped in Charlotte for nearly each day now. I am alleged to be connecting to New Bern, NC. I will not be traveling American Airways all over again!
Be sure to ahead me the information for my journey voucher that needs to be on file. I've dropped the initial as I'd saved it on my other Personal computer that is definitely remaining serviced.
I would like to fly this Monday vs Sat but was instructed I would be billed a charge. That’s amazing , considering I happen to be flying with American for over six yrs and would never ever contemplate flying with any person else at any time.
I just boarded flight 2578 from lax to SJC and sat down then was lectured to about where I set my bag during the overhead. It absolutely was an uncomfortable minute for me and I frankly did not at all take pleasure in this flight attendant’s really loud and arrogant Perspective.
On 7/18/fourteen my husband and I had been on your flight 67 from BCN to Jfk. We boarded the aircraft and found that it experienced no wifi or entertainment alternatives at the seat. If the meal was served we requested the flight attendant Should the food had any peppers(the vegetable) in it given that the “chicken†and other substances were unrecognizable. My spouse is highly allergic to peppers and he needed to be specified there have been none. The attendant stated she had no concept of what the food components were in possibly variety so he did not eat. How complicated would it not be for the catering dept to mail a listing of components for this kind of concern? The aircraft itself was old and warn on The within. When received on the plane, the coach part smelled of fecal issue and it took quite a while to the odor to dissipate.
My difficulty was a bag that was overweight. 1 woman saved indicating I could only just take fifty lbs, even if I informed her I had been happy to pay overage costs. This other woman wasn't too helpful. Even so, Nina Kong went truly away from her method to help me… calling for information and facts, wanting factors up…she even helped me go the bag to a secure locale although I went by means of it to discover if I could rearrange and pull some pounds out.
On Oct 20th of the calendar year I had the unfortunate opportunity to fly American Airways from Myrtle Seashore to Jackson with the ultimate leg becoming from Washington the Jackson. This was an eight pm flight (AA3879) which should have been a tranquil and rather enjoyable flight At the moment of evening but was became pure misery by a impolite and unhelpful attendant. I didn’t get her title because her tag was turned backward but due to the fact she was the only real attendant on the airplane her id shouldn’t be far too hard to kind out. As I generate this I understand the futility of my criticism for the reason that I'll arrive off sounding similar to a disgruntled passenger who exaggerates a story to generate some extent. Be that as it may well, I will tell you what happened understanding that the fellow sitting down close to me along with the women over the aisle can ensure what I say. The two girls over the aisle operate with me and as we deplaned made the remark that “she absolutely experienced it in for youâ€. I take care of a Particular investigations unit for an insurance company. We experienced absent to Myrtle Seashore for your seminar and needed to return by way of Washington. Our flight was not complete but was almost certainly eighty to eighty five p.c of capability. I'd the aisle seat of 10C. My seatmate was a nice youthful male that I'd personally describe as strong. He was all over 5 foot 9 inches and weighed 350# or so. He did all he could to confine himself to his Area permitted but some factors just don’t work. The middle armrest not only wouldn't appear down but couldn't even be found since it was midway of his proper shoulder. Regardless that I am not huge, I had to take a seat at an unpleasant angle to suit within the seat mainly because his proper aspect would've been behind my still left shoulder if I made an effort to sit Generally in the seat. My program was to be certain the plane experienced boarded so as not for getting somebody else’s seat after which go to a far more comfy seat. I had my eye within the window seat two rows up which was an exit row. A smallish Girl sat inside the aisle seat and we might have all been snug. Here is the place points crumble. As I was awaiting the doors to shut I was on the lookout up the aisle and recognized the attendant go more than to Stacy Pickering, our state auditor who I happened to find out, and say one thing to him and motion to an empty row a number of rows behind him. He thanked her and obtained up to move towards the seat the attendant pointed him to. I listened to the doors shut and a couple of minutes later on the attendant walked into the back And that i requested When the plane was absolutely boarded.
After i got to your complimentary hotel that American set up for me, I termed 800-433-7300 and talked to an agent there who, to my shock was unable to Get More Info see flights that were available on USAIR. She instructed me there have been no open seats on any of your early USAIR flights. I used to be online and could see that there have been available flights. I essentially booked a flight to demonstrate it to her.
I had been overcharged for a third bit of baggage on a global vacation United states to Uruguay. I have tried working with the website email to try to secure a refund; no response.
My complaint is, on March 8th. My baggage was delayed from Chicago, my spot was Dane County Airport Madison Wi. When it experienced arrived, it was delivered. Even so, the baggage were wrecked and taped up. I known as in the complaint immediately. I had been givin various cell phone figures as well as the firt one particular was only a recording to leave my cellphone and anyone would get back again to me.
Experienced an internet reservation established to go and when looking to post it instructed me to start out in excess of – I called a representative right away and claimed they might see the worth I was quoted but when refreshed when up $120 – Not easy to think that they would not stand by what they might see online – I wound up needing to pay back the additional $a hundred and twenty because I essential Individuals correct flights – yet again hard to believe they would not stand beside the web selling price – really high priced